Rubbish

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Find out how you can dispose of your household waste, and where to take your hazardous waste. 

 

Disposing of rubbish

There are three ways to dispose of your general household rubbish/waste in Upper Hutt:

Click on each option below for more information.

Visit a landfill or transfer station

Landfill and transfer station

The nearest landfill to Upper Hutt is the Silverstream landfill, which can be found on Reynolds Bach Drive, accessed from Eastern Hutt Road in Silverstream.

Find out more about Silverstream Landfill 

Rubbish can also be taken to the Seaview Transfer Station, which can be found at 27 Seaview Road, Seaview, Lower Hutt.

Find out more about Seaview Transfer Station 


Official rubbish bags and collection days

Official rubbish bags

Council staff have a request from Waste Management Limited (now known as WM) to remove the Council logo from the next run of rubbish bags, which will be issued in January/February 2025. This change reflects the fact that the Council no longer has a direct relationship with WM for this service.  

Council-branded rubbish bags have been in use for the past 40 years. Initially, the supply and collection of these bags was managed in-house by the Council. However, in 2012, Waste Management (WM) took over the responsibility, being contracted to supply, distribute, and collect the bags. This contract ended in 2017 and was not renewed. Despite this, Waste Management has continued to supply, distribute, and collect the bags with Councils logo, 

All enquiries regarding bags will go direct to WM (formally known as Waste Management). WM Contact details are phone them on 0800 10 10 10 or send them a message.  

Supermarkets and dairies will use up their stocks of bags that are printed with the Upper Hutt City Council logo, and the new bags with the WM logo and contact details will come into circulation once old stock is depleted.  

WM will continue to supply, distribute and collect bags, including those with the Upper Hutt City Council logo.  

There will be no change in the level of service to those residents who currently use bags for kerbside rubbish disposal.  

There will be no change to the collection days, with the exception of Good Friday, Christmas Day and New Year’s Day.  

Official rubbish bags are coloured green and can be purchased from local supermarkets and dairies.  

This collection service is funded by a ‘user pays’ system - this means that the more you recycle, the less you need to pay.

 FAQ’s  

Why is the Council logo being removed from the rubbish bags? 
 After our contract expired with WM in 2017, our contract was not renewed.  The Council no longer has a direct relationship with Waste Management for the supply and collection of rubbish bags. As a result, the logo will be removed to reflect the current arrangement. 

Will the service for collecting rubbish bags change? 
No, the collection service will remain the same. The only change is the removal of the Council logo from the bags. WM will continue to supply, distribute, and collect the bags. 

How can I report an issue with rubbish bag collection? 
Please contact WM directly for any collection-related issues. 0800 10 10 10 or send them a message here.  

Why do the bags still say “official” if the Council no longer manages this service? 
The term "official" has been used historically due to the Council’s involvement with the bags. Supermarkets and dairies will use up their stocks of bags that are printed with the Upper Hutt City Council logo, and the new bags with the WM logo and contact details will come into circulation once old stock is depleted.  

Will there be any changes to the cost of the bags? 
WM New Zealand supplies rubbish bags at an agreed wholesale price to the supermarkets and dairies, but they do not control the prices set by the stores, so the price you pay can vary from store to store.  

How will residents be notified about these changes? 
The Council will provide updates on the website and in local communications to ensure residents are informed.  

If you have any further questions or concerns, please don’t hesitate to reach out to Waste Management directly. 

Public holidays

If you are using official rubbish bags, public holidays do not affect collection except for Good Friday, Christmas Day, and New Year’s Day. 

  • The collection that would normally take place on Good Friday will take place the next day on Saturday.
  • If your collection falls on Christmas or New Year's Day, collection will take place the Saturday after (28 December 2024 and 4 January 2025).

If you use a private wheelie bin collection provider, contact your provider for more detailed information about their public holiday collection service.

 

Collection

Official rubbish bag collection is managed by  WM.

Please ensure rubbish bags are placed kerbside by 7AM on the morning of the collection.

Below is a general guide to collection days for official rubbish bag collection. Please note that this is a general guide only with some suburbs, such as Elderslea, Trentham and the Central Business District (CBD) being split into two areas and rubbish is collected over two days.

For more information about collection days, or the rubbish bag collection service, contact WM New Zealand Limited directly. You can phone them on (04) 568 3550 or send them a message. Alternatively, contact Council to find out the rubbish collection day for your street. 

Day of week

Suburb 

Monday 

Totara Park, Timberlea, Clouston Park, Maoribank, Kingsley Heights

Tuesday 

Ebdentown, Te Marua, Parkdale, Birchville, Brown Owl, Emerald Hill, Central Business District, Mangaroa Valley, Whitemans Valley (Mangaroa Valley Rd to Russell Rd)

Wednesday 

Elderslea, Wallaceville, Trentham, Heretaunga South 

Thursday 

Poets Block, Cottle Block, Brentwood, Trentham, Heretaunga North, Riverstone Terraces 

Friday 

Central Business District, Silverstream, Pinehaven, Whiteman’s Valley (Russell Rd to Blue Mountains), Blue Mountains, Akatarawa, Kaitoke, Moonshine 

 

Missed collections

For missed collections or for further information, please contact WM.

Use a private wheelie bin service

Private wheelie bin services

To sign up to a private wheelie bin service, or for up to date information about wheelie bin collections, please visit the provider's website or get in contact with them directly.

 

 

More waste information 

Click on a dropdown below to read more about each item.

Battery recycling

You can now recycle your household batteries at free collection points in Upper Hutt.

If you have small household batteries, from devices like tv remotes, torches, and hearing aids you can recycle them, for free, and avoid them being sent to landfill.

This trial is an initiative lead by Council, in partnership with Upcycle and local businesses.

Domestic batteries accepted

Alkaline, lithium, coin, nickel cadmium, nickel hydride, silver oxide, carbon zinc, zinc manganese, lead acid, lithium ion and lithium polymer.
 
Please tape the top of lithium and lead acid batteries to avoid short circuits.
 

Collection buckets located at

  • Mitre 10 MEGA Upper Hutt
  • New World Silverstream
  • The Warehouse Upper Hutt 
  • Hearing Consultants Upper Hutt
  • PAK'nSAVE Upper Hutt
  • Jock's Vapes (vape battery recycling)

Dump stations

Visitors travelling in motor homes should dispose of their waste water responsibly by visiting a dump station. Dump Stations are facilities that are connected to the mains sewerage system, and help to protect the environment by ensuring waste from motor homes and other campers is disposed of correctly. 
 
There are two dump stations in Upper Hutt: 
  • Public dump station - Opposite 410 Eastern Hutt Road. Driving North, look out for dump station on your left, just before the rail over-bridge. If driving South, turn off Fergusson Drive onto Eastern Hutt Road. The dump station will be on your right just after the rail over-bridge. 
  • Wellington's Kiwi Holiday Park - 45 Akatarawa Road. Note, unless staying at the holiday park, there will be a fee to use this dump station. 
For more information about waste disposal and dump station locations throughout New Zealand, visit freedomcamping.org.


Hazardous waste

Hazardous waste is anything that could pose a danger either to people or to the environment. This includes things like: 
  • Batteries 
  • Household chemicals 
  • Agrichemicals and DIY supplies (such as paint tins) 
  • Used Oil  
Please take hazardous waste to the Silverstream Transfer Station and use the Hazardous Waste drop off area provided, up to 20L disposal is free. For health and safety reasons, as well as public health and environmental reasons, hazardous waste needs to be managed by organisations with trained staff who can dispose of it safely.

Illegally dumped waste

If you spot illegally dumped waste, you can let us know by submitting a form online.

Putting a skip bin outside your property

If you’re hiring a skip or container bin, you should place it on your own property, if possible.

If you need to place a skip or container bin on the berm, road or in a marked parking space, you will need permission from Upper Hutt City Council. Find out more about putting a skip bin outside your property.